At Spirix AI, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our software and related services.

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1. Information We Collect

We may collect the following types of information when you interact with Spirix AI:

Personal Information: Includes your name, email address, and contact information provided during onboarding or support inquiries.

Usage Data: Information about your interaction with our software, including log data, error reports, and feature usage.

Customer Data: Any data you provide or process through our software.

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2. How We Use Your Information

The information we collect is used to:

Provide, maintain, and improve our software and services.

Facilitate onboarding and provide customer support.

Communicate updates, enhancements, and other relevant information.

Ensure the security and performance of our software.

3. Data Protection & Security

We take appropriate technical and organizational measures to secure your data against unauthorized access, disclosure, or loss. These include encryption, access controls, and regular security audits.

4. Sharing of Information

We do not sell or share your personal data with third parties for marketing purposes. We may share your information in the following cases:

With service providers assisting us in delivering our software (e.g., hosting providers).

To comply with legal obligations or protect our rights.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access, update, or delete your personal information.

Object to the processing of your data.

Request data portability.

To exercise these rights, please contact us.

7. Third-Party Services

Spirix AI may integrate with third-party tools or services. These services have their own privacy policies, and we are not responsible for their practices.

8. Children's Privacy

Spirix AI is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date.

10. Contact Us

For any questions or concerns about this Privacy Policy or your data, please reach out to us at support@Spirix.ai.

Effective Date: December 2, 2024